Please enjoy your shopping experience with whitepepper, knowing that we offer a full refund policy.

For a full refund, you must process your request to return, via within 7 days of receiving.

Any returned item must be in perfect, unused condition.

Gift Vouchers and earrings are non refundable and non exchangeable.

No refund or exchanges on sale items

We do not refund the original shipping fee or return shipping fee, unless the returned item is faulty.

We recommend that registered post or trackable courier is used for return items as we do not accept responsibility for items lost in transit to us.

Items can be returned in store.

Refunds may take up to 5 business days to appear in your account

Thank you